Repair & Product Support
Support After the Initial Manufacturing Release
These services help customers implement changes, recover usable assemblies, investigate returns and maintain products already in production.
Capabilities
Supported services
- Product upgrades
- Engineering changes
- Component recovery
- Memory-module repair
- BGA repair
- Product-return analysis
- Functional debugging
- System-level testing
- Rework and repair verification
Controlled changes
Approved instructions and documented acceptance
Repairs and upgrades are completed using approved instructions and clearly defined acceptance requirements. Cygnus reviews product documentation, failure information, approved repair instructions, component availability, testing needs and reporting expectations before beginning a program.
Repair verification and documented testing
Discuss a Repair Program
Tell us about the product, the failure information available and the reporting you need.